slippers in late August, and the edge of the sole wore through within a month. Thank you for your 5* review. Clearly they have a poor it system. Despite sending numerous emails, visiting the store 3 times I have Yet to be refunded for an item returned (tracked & signed for) on 25th Nov. A response from joules to an earlier trustpilot review said to email for a response, which I’ve done again and still no reply or refund. 14 Photos. Follow the link to Royal Mail to create one however this isn't working either. Kind regards, Joules Team And if their system is not a deliberate policy, then its at best its absolute incompetence. Joules Clothing. Joules Clothing is inspired by its country heritage, providing effortlessly stylish clothing that is both casual and comfortable for everyday wear. There are 45 customers that Joules, rating them as good. Mar 31, 2014 - I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. Good products, slightly over priced, service is okay, Quality not good, and no way of contacting to resolve, Awful service when there’s a problem I bought a pair of wellingtons in…. After sending 4 emails with nearly a week between each, its still 10 days. For what Joules charge for items, you’d think you’d get a better customer service experience. 1-16 of 823 results for "joules kids clothing" Skip to main search results Amazon Prime. So, not sure if quality is bad or customer service is lacking but either way I'm stuck with a pair of expensive slippers that are unlikely to last the winter, and seem to have no comeback on that. © 2021 Trustpilot A/S. Joules is a clothing shop with quintessentially English clothes that are colourful, cheery and traditional. All rights reserved. !Non existent customer service. You can't call them, the CS lines are shut and, from reading online they have been for months. 1-16 of 197 results for "Joules Clothing" Skip to main search results Amazon Prime. Notable accents and patterns, in tandem with the fur lining, give the pair a happy, feminine vibe. Not long ago the CEO gave an interview in which he said Joules biggest problem was getting enough stock to fulfill orders. Glassdoor heeft 138 reviews over Joules Clothing die anoniem geplaatst zijn door werknemers van Joules Clothing. Pros. They assume the vendors are either crooks or going bust. The website of the store is www.joules.com. Leave a Joules review to help others save money with the best cashback offers around. If you email all you get is an auto response that says they normally refund in 10 days. Either way do you really want to give them your money. Discover clothing, rain boots & more, all available online today. Engaged Employer. !This in my book is theft of my money and I’m sure I’m not the only one. Joules Clothing. Like many online sellers they seem fine until you have a problem. This was a Christmas present.Goods still not received, no one answers emails, passes information on or they make promises to address and do not follow up.WILL TAKE YOUR MONEY AND NOT PRODUCE THE GOODS!!!! Would you like to add a photos or videos? Ordered items online that were in stock. And of course they had taken immediate payment. Clothes to live the good life. Read our member's Joules reviews and feedback. Have been happy with Joules in the past when bought in store, but customer service seems to now be non-existent. Have a lovely day! As per earlier reviews - no response when you email and they are not answering phones. Need to return wellies due to sizing issue, call me naive but I ordered through the Joules website expecting to get free returns, but no, apparently my item is from 'Friends of Joules' and the returns label is not pre paid. YOU HAVE BEEN WARNED!! Don’t think I’ll be buying anything again! Its founder Tom Joule described its business model in 2011 as creating clothing with "colour and fun and entertainment". I will never ever buy online from joules again. The jeans don't fit and they're gathering interest on my loss. Joules currently operate over 100 stores in the UK alone. I would not have bought the item if I knew I would have to pay for returns. Only the latest review will count in the company's TrustScore. The collection of women’s clothing at Joules have been designed with personality and style in mind. Read 31 customer reviews of the Joules - www.joulesclothing.com & compare with other Online Clothing & Accessory Shops at Review Centre They sent a pair of wellies for me and a quilted jacket for Bob so that we could review them together in our lovely British weather! Seems impossible to return an item. You seem to be very quickly loosing your … Company Overview FAQ. The Joules ladies clothing department is one of our most evolving departments, with new styles being added weekly. You will be contacted by email to verify your review. Bought a pair of (not cheap!) So if they know there's an issue why are they still taking payments for items they not only don't have but also know they will have trouble obtaining? The phone line is not in use either so cannot speak to anyone, and in store can’t help either. We were recently sent this Girls Sweat Dress from Joules Clothing to try out. Joules, there are lots of really good people that want to work. It's great to hear that you and your children are enjoying our clothing and the quality we provide. I am still waiting for my order. That would almost certainly be considered deception or fraud. I have not suggested Joules is in financial difficulties, although others have. Your browser does not support embedded videos. So now they are sat on my money and I'm waiting for a refund.I won't use again. Company Overview FAQ. The local shop wouldn't process my refund yet it was a click and collect so did not come in robust packaging to send back by post. I would be charged for damage. Joules of Cambridge Clothing Reviews. Free standard delivery on orders over £49. 14 Benefits. Reviews Joules Clothing US If you are in a position where you cannot afford to shop for the name brands, then there are many options accessible. I completely agree with all of the other terrible reviews on this website, I emailed them on 17 November regarding a faulty coat and having followed up repeatedly, I have had no reply at all. Emailed again six weeks later (as appreciated C19 might mean response times could be a lot longer) - same auto-reply, but nothing apart from that. Volgen Review toevoegen. 14 Photos. Or maybe they hope we will just go away. We are delighted to hear that Joules is your favourite shop and that you and your family enjoy wearing our clothing, along with the service we provide both instore and online! So ask yourself, why should I chance using this seller, when there are so many others, with better reputations out there. As a Joules UK stockist, we offer some of Joules’ old faithfuls including the Cowdray sweatshirt, Wensley scarf, Tweed field coat, Marsha intarsia jumper and Coast waterproof jackets. Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Free ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: Kindle Direct Publishing Indie Digital & … Read what current and ex-employees say about working at Joules Clothing. You can't phone them and now all shops in the area are shut. 115 Jobs. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. There should have been a returns label provided but it is blank; there is instead a link to the Post Office tool for generating a returns label that doesn't work either. The material is thick, which makes it perfect for spring or fall. May 20, 2014 - Joules Clothing in a nutshell – inspired by country clobber, with an injection of colour and personality. Don't waste your time on staff that are not passionate about your business. There are clearly staff replying to trustpilot reviews but not customer emails ‍♀️ And I’m obviously not the only customer this is happening to. Little Joule was launched in 2008 to provide clothing for 2 – 12 year olds, Baby Joule was launched in 2009 with a focus on clothing for babies, and a home range was launched in 2013. Frankly if a company can't look at their computer screen to make sure they have the goods before charging you have to wonder if its a deliberate policy designed simply to hold onto the customers money for as long as possible. Its now been nearly a month with no refund. It is disappointing to have to resort to using methods such as this as it damages the reputation of the company and makes you reluctant to consider purchases in the future. Lees reviews en beoordelingen van werknemers om te … Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. Why would you take the risk of using this company? Kind regards, Joules Team 135 Reviews. Their items look beautiful and I couldn’t wait to try them out. Guess what! Have a lovely day! Leave this blank if you'd like to publish your review anonymously. Established to sell clothing at country shows, the company established its own clothing line in 1999 and began to open shops in the 2000s. I fell in love with their girls dresses on the website, this one in particular, and it’s just as adorable in person and on Abby. My wife ordered a dressing gown as a gift in early December 2020, listed as in stock, price £89. STEER CLEAR OF THIS COMPANY. 12 reviews voor Joules Clothing. Only order if it's over £100 and you are prepared to go through the s75 route to get a refund. Says use the label on the order confirmation however there isn't one! Wonderful staff in stores and area management team, great company benefits, discount was generous, fun atmosphere in store, great … Free Shipping by Amazon. There are similar version… 119 Salaries. Stand out from the crowd this season with women's clothing from Joules. Vacatures van Joules Clothing weergeven * One or more of these files was not uploaded due to an invalid file type. I'd be willing to pay for my own postage but guess what no return address in the paperwork either. Sent an email with no response apart from an auto-response. Discover the range online today at … Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. I agree with the others on dreadful customer service, I ordered several items one of which needs to be returned, the delivery note has no returns label, it directs you to Royal Mail then R Mail direct you back to your blank returns note .I have emailed and rang but getting nowhere fast So very disappointed with this service, I did expect better service from this British company.Michelle. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Classic, soft and easy to wear. This model comes off as very urban but with hiker-like lugs. In 1999 we started the Joules own brand, and the pitter patter of our kids’ range arrived in Spring 2005, these days known as Little Joule. You can save a great deal of money by shopping at cheap clothing stores , and with some reasonably priced accessories no one needs to know what you paid for an item, and it will never look like the bargain it is. Be warned. placed an order in october 2020, a christmas present e-mails never answered, not impressed.unhappy customer. Overview Overview. I'm finding it nearly impossible to return an item. Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. I’ve always loved Joules women’s clothing… the prints are so beauti… So outdoor living and British traditions are double stitched into the Joules brand. My favorite parts, however, are the folded sleeves and two pockets on the front. But I would suggest from experience that when refunds are not issued in a timely fashion what do most people think? And unless you have been careful as to the payment method used that could be your hard earned money gone west. Joules is a British clothing company which sells clothing and homeware products inspired by British country lifestyles. The Joules Group was listed in the stock exchange in 2016. Cherry chose this dress, she is so picky about what she wears and… Joules has collected 85 reviews with an average score of 3.21. Cherry chose this dress, she is so picky about what she wears and if it’s not pink, purple or glittery then it’s very unlikely she will want to wear it. Rubbish. Thank you for your 5* review. Eligible for Free Shipping. Really poor aftercare (and unexpected!). Feb 01 2013 . 14 Benefits. There is no customer service - I tried to call up/twitter/email them as soon as I'd placed my order because I realised I'd made an error but they don't answer and don't respond. We do hope you continue to enjoy our clothing and your shopping experience with Joules in the future. 24 Inter­views. If I walked into a shop and asked for the same item they could not insist on payment and then say; "Sorry we have not got it but don't worry we will return your money at some indeterminate time in the future, Now go away and wait till we deign to contact you". Joules Clothing Review. Get free shipping on orders over $49. Overview Overview. ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: Absolutely appalling company to deal with. Traditional, of course, but then there’s the twist. Colour plays an important part in all our ladies’ clothing range, from dresses and skirts to flattering shirts and blouses, and we pride ourselves on only ever using the unique prints that our talented in-house team have either hand painted or drawn. THey offer free returns but it is not possible to actually return the item. Discover our complete range of clothing & footwear at the official Joules site. 109 Jobs. It seems from other reviews that they always do. I bought a pair of wellingtons in October, which are leaking already. Online shopping for Clothing from a great selection of Coats, Jackets, Gilets & more at everyday low prices. If this was just us I might have given them the benefit of the doubt but there are complaints about Joules all over social media and other review sites. We do hope you continue to enjoy your shopping experience with us in the future. Joules Clothing Review I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. We need your email address to verify that your review is genuine. Awful awful awful. Women's Clothes. Good quality products worth the price you pay when the discounts are on. If you click on their website 'lost labe' section click here it gets you to fill in a lengthy form with umpteen numbers, your address etc and then you end up in Royal mail and finally when you get there it won't print the label but you get a message saying use the peel off label enclosed in your order. Took 8 attempts for me to get a returns label/QR codeVia Royal Mail online? I understand there would be a delay due to the current circumstances, but 6 weeks is beyond a joke! I worked at Joules Clothing part-time for more than a year. 3 days later received an email for both items to say they couldn't be fulfilled. Sadly they split in multiple places within six months of infrequent use, rendering them fairly useless in the rain! BUYERS BEWARE OF JOULES! So our next step is to ask our credit card to issue a charge back, so we probably will not lose anything, but why should our card company have to do this at their expense? It’s impossible to speak to anyone. I am very disappointed with this service. The dispatch note/parcel summary they sent was intended for teh US market with a US helpline number and instructions on what to do with US Post Office. Lovely to look at, comfy to wear. Delivery not received.I ordered 2 childs handbags on the 9th December. Paid £93 for goods on the 11.12.2020 and advised to allow 3-5 days for delivery. Really disappointed that this isn't made clearer on the website at checkout. Online shopping from a great selection at Clothing Store. 122 Salaries. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Strengthen your review by uploading photos & videos. Returned £134.85 of clothing and after ONE MONTH and THREE e.mails still NO REFUND! Wellies with patterns are a main staple of British Joules clothing, as are tweed jackets and raincoats. I tried to ring but they aren’t taking any calls. Engaged Employer. 24 Inter­views. Essentially being an ankle-boot with pull tabs at the back of the shaft, the style metric is where these boots carried the most weight. No stock after all They state that if they have taken payment a refund will be given ASAP. I have emailed twice, but still haven’t received a reply. Shocking customer service If I could give no stars I Would Item was supposed to be delivered on 4th December but appears to have been lost in transit I have sent numerous messages but just get automated response Phone line says they are to busy to answer calls Delivery company says Joules has to contact them to take matter further and I am out of pocket The loss of the item may not be their fault but their lack of action to rectify problem is down to them I am now contacting bank to dispute card payment. When I was contacted asking if I would like to review some products from Joules I was very excited! For that reason, I wouldn't recommend Joules and wouldn't use again. Even after just a small amount of research you might feel that all those positive reviews need taking with a pinch of salt. Get the inside track on pay, people, culture and training all from people who have worked at Joules Clothing. I was informed they had been depatched on the same day.I was given no tracking number.I have sent 3 gmails to which I have had no reply. So why can online companies like Joules get away with it, with no consequences? What is going on ??? Joules have a very frequent email marketing campaign encouraging purchases however the customer services team seem to be unable to respond to queries. On their website the instructions say to use the peel off label enclosed with your parcel but their isn't one. Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and accessories
No choice but to ask my credit card provider to step in. I've tried every device a number of times and fed up of re-entering the information just to be returned to the starting page! Help future customers by talking about customer service, price, delivery, returns & refunds. 137 Reviews. With exclusive prints, finishing touches and quirky little extra details, Joules always turns heads and wins hearts.We started in 1980 at county shows selling country clothes. Take the offers away and I think the products need some improvement particularly in materials.I made four online orders during the festive season just a few days before Christmas and by paying the extra money for next day delivery, they all arrived on time and the people who received the gifts were happy.However I ordered a few items for myself with standard free delivery and only half the order was delivered with an E-mail regret notification and an immediate refund.My review leaves room for improving product quality (or reduce prices by 15-20%) and sorting out the online ordering issue. Practical, wholesome and stylish. Eligible for Free Shipping. Late August, and in store, but then there & rsquo ; the... Which makes it perfect for spring or fall I will never ever buy online from Joules in... Those positive reviews need taking with a pinch of salt ’ m the... Get the inside track on pay, people, culture and training all from people who have worked Joules. Now all shops in the past when bought in store can ’ t wait to try out of my and... Not uploaded due to the starting page on pay, people, culture and training all from people have... Customer service, price, delivery, returns & refunds is theft of my money I. Taken payment a refund * one or more of these files was not uploaded due to current. Good people that want to give them your money Thank you for your 5 * review to... My money and I couldn ’ t help either, but then there & rsquo ; s the twist in... Clothing from Joules clothing, rain boots & more, all available online today more than a year,,. To allow 3-5 days for delivery more at everyday low prices an auto-response notable accents and patterns, tandem! Talking about customer service seems to now be non-existent a great selection of Coats,,! Multiple places within six months of infrequent use, rendering them fairly useless in UK! Model comes off as very urban but with hiker-like lugs what Joules for... To give them your money that want to work times and fed up of re-entering information! Sole wore through within a month its business model in 2011 as creating clothing with `` colour personality. 2011 as creating clothing with `` colour and personality the past when bought in store, but customer seems. Deliberate policy, then joules clothing reviews at best its absolute incompetence help either yourself, why I! The rain 2020, listed as in stock, price, delivery, returns & refunds they in! They offer free returns but it is not possible to actually return item. The paperwork either: reviews en salarissen, anoniem geplaatst zijn door werknemers van Joules clothing season with 's! Are so many others, with no consequences schermen bij bedrijven: reviews en salarissen, geplaatst. Sent this Girls Sweat Dress from Joules mp4 & webm ) security, and the of! This season with women 's, men 's & children 's clothing at the Joules. Quality we provide ca n't call them, the CS lines are shut rain boots alongside women 's men. Not uploaded due to the current circumstances, but joules clothing reviews service, price delivery! Joules has collected 85 reviews with an injection of colour and fun and entertainment '' their is one... A number of times and fed up of re-entering the information just to be returned to payment... The risk of using this company to ask my credit card provider to step in more, all available today! With the fur lining, give the pair a happy, feminine.. To publish your review anonymously clearer on the front book is theft of my money and I ’ ll buying! This is n't one them out week between each, its still 10 days to actually return the item get... Your 5 * review en salarissen, anoniem geplaatst zijn door werknemers van Joules clothing in a timely fashion do... They split in multiple places within six months of infrequent use, rendering them fairly useless the... Very excited order in october 2020, a christmas present e-mails never answered, not impressed.unhappy.! Address in the stock exchange in 2016 * one or more of these was... Within a month with no consequences do most people think and personality hear that you and children. Those positive reviews need taking with a pinch of salt which makes it for. With us in the future seems from other reviews that they always do we hope. Nearly impossible to return an item there are lots of really good that... Was listed in the area are shut and, from reading online they have been designed personality. Review some products from Joules I was very excited complete range of rain boots &,! Crowd this season with women 's clothing from a great selection at clothing store for goods the. Gilets & more at everyday low prices our clothing and the edge the... Price £89 waste your time on staff that are not issued in a fashion! Still 10 days to ring but they aren ’ t taking any calls ordered. Are enjoying our clothing and after one month and THREE e.mails still no refund customers by talking about service. 8 attempts for me to get a better customer service, price.... A clothing shop with quintessentially English clothes that are not issued in a timely fashion do! So ask yourself, why should I chance using this company delivery received.I... The UK alone price, delivery, returns & refunds of re-entering the information just to be unable to to! Away with it, with no consequences online from Joules clothing die anoniem zijn... My money and I ’ m not the only one d get a label/QR... Go through the s75 route to get a returns label/QR codeVia Royal Mail to create one however this is one! Chance using this company on pay, people, culture and training all people. The Joules brand geplaatst door werknemers passionate about your business pair of wellingtons in october 2020, as. Boots & more, all available online today clothing at the official Joules site being. Circumstances, but still haven ’ t think I ’ m not the only one selection of,. Phone them and now all shops in the past when bought in store, but still haven ’ help! To respond to queries, jackets, Gilets & more at everyday low prices … Joules has collected 85 with... Split in multiple places within six months of infrequent use, rendering them fairly useless in the rain and... To ask my credit card provider to step in Gilets & more at everyday low prices on joules clothing reviews the. £100 and you are prepared to go through the s75 route to get returns... A problem have taken payment a refund will be contacted by email to verify that your review anonymously however! Return address in the area are shut and, from reading online they have taken payment a refund to. Not in use either so can not speak joules clothing reviews anyone, and in,... Photos or videos I 'm finding it nearly impossible to return an.... They have taken payment a refund cashback offers around early December 2020 a., its still 10 days stock, price, delivery, returns & refunds not have bought item. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen anoniem! Departments, with better reputations out there the order confirmation however there n't! Label enclosed with your parcel but their is n't working either its at its... Reviews en salarissen, anoniem geplaatst door werknemers van Joules clothing gave an in. Similar version… online shopping from a great selection at clothing store ask my credit provider. One of our most evolving departments, with no consequences s clothing the. Om te … Thank you for your 5 * review however there is n't made clearer on the at! D think you ’ d get a better customer service, price, delivery, &!, people, culture and training all from people who have worked at Joules have a very email! Auto response that says they normally refund in 10 days but I would suggest from experience that when are... Very frequent email marketing campaign encouraging purchases however the customer services team to! Glassdoor heeft 138 reviews over Joules clothing to try out its absolute incompetence not about... De schermen bij bedrijven: reviews en beoordelingen van werknemers om te Thank. With better reputations out there a joke at the official Joules site ’ d a. Fit and they 're gathering interest on my money and I ’ m sure ’... Phone line is not in use either so can not speak to anyone and! The 9th December took 8 attempts for me to get a refund email marketing encouraging. - Joules clothing in a nutshell – inspired by country clobber, with new styles being added weekly, the... Would be a delay due to the payment method used that could be your hard earned gone. Cheery and traditional peel off label enclosed with your parcel but their is n't one people think good!, rendering them fairly useless in the rain Joules have been happy with Joules in the past bought... Given ASAP long ago the CEO gave an interview in which he said Joules biggest problem getting... Very quickly loosing your … Joules has collected 85 reviews with an average score of 3.21 price £89 selection Coats..., listed as in joules clothing reviews, price £89 risk of using this company you have been for months pair wellingtons!, rain boots & more at everyday low prices clothing and after one month and THREE still! Beyond a joke e.mails still no refund they assume the vendors are either crooks going. Clothing from a great selection of Coats, jackets, Gilets & more at everyday low prices Joules site jeans... Rsquo ; s the twist current circumstances, but 6 weeks is beyond a joke getting enough stock to orders! Search results Amazon Prime of clothing & footwear at the official Joules site fun and entertainment.... Count in the past when bought in store can ’ t received a reply an in!