The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Wyze outlet and wyze bulb don't work in Alexa. Please test if it works normally with voice commands. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. All discovered Kasa devices can be controlled through your Alexa device. 8 The Green, #6256 , Dover, Delaware, United States. Just got my first smart light which works with Phillips Hue. If If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. David Sanders III. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. 3) Choose the speaker you want to factory reset. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Can you control the device remotely (LTE or different network) from the I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Filter. When a user gives any command, Alexa responds saying that … I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Alexa Device Unresponsive. In theory it shouldn't make any difference for Alexa. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. Was this information helpful? Verify that the device still responds to commands through the Feit Electric app. For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. 1) Go to Devices. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. The devices still respond to voice commands. 6. I have an insignia plug that worked fine before. Need Alexa Customer Service to fix Alexa Device is Unresponsive? Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Have 6 lights, (3 plays and 3 hue color lights). Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. and she replied with "the current year is 2020." However that doesn’t explain why the alexa app shows “device is unresponsive”. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Go to the Alexa app to complete device setup. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. Say ‘Alexa discover devices’ and let it update, this should then work. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. We moved so I had to change wifi. Tap on the three lines in the upper left-hand corner. Can you control the device locally (same network) from the Kasa app Yes 5. Hi- thanks, but yes, I did run through those steps. Tap on Your Skills. Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. If you are having trouble connecting the smart device to Alexa please reference this video or guide. It seems that the connection between Smartthings and the Echo are not linking up. Select your device and then select Update Wi-Fi. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Quote; Link to post Share on other sites. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Press Releases. So it seems there is something up with the device health in smartthings. Tap on the three lines in the upper left-hand corner. Next, to group them for room Show. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. no problem. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Device Model HS100 2. The lights work fine via WiFi on the native Govee app. Its like the device health is reporting to Alexa even if it is turned off. When I go in to the alexa app it says the same thing that the device is unresponsive. First, just close the Alexa app from recent tasks too. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. When I go in to the alexa app it says the same thing that the device is unresponsive. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Make sure the Alexa-enabled device is in Wi-Fi range. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? If it’s still not responding then look to the further step. ( 2nd post) I hope I posted in the right section. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. If it does, the issue is with your Alexa smart product. Move it … June 26th, 2019 Reply. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … Tap on Skills & Games. I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. Fastb (Brian McC) March 27, 2020, 2:00am #1. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Light Bulbs . When the message comes up you can not see the current state of the device. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Designated trademarks and brands are the property of their respective owners. However Echo Dot is working as expected. Model Version 2.0 3. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". 10/21/2020. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Collapse. Posts; Latest Activity; Photos . Reset both Alexa devices. You might try the reset. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. Is your Alexa Not Working? Previous template Next. Soon, your Alexa will respond to you. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. My lights through out my house work through the hue app, but are unresponsive through Alexa. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. The devices still respond to voice commands. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. I set ... SmartThings Button added, but Alexa says the "Device is Unresponsive" Devices & Integrations. If it just appears to be unresponsive, your first call should always be to turn the power off. Your Devices will now appear in the Alexa app. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. Completely turned off 5ghz wifi. Was this information helpful? Device is unresponsive - Alexa. Search. Select Skills.Select Your Skills. If this message appears, it means the device status currently saved on the server is offline. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. When the message comes up you can not see the current state of the device. Device is getting controlled but Alexa App shows message Device is unresponsive. HectoSeer. Make Sure The Device Is Updated. Time. 5. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Make sure the TV name is displayed in the Amazon Alexa app. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Alexa will scan and show the devices bound to your Kasa account. Once disabled, tap on Enable to Use for the Wyze skill. @AnimeshBote I am using a sort of virtual devices, too. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Maybe Alexa is having issue with voice processing. Garmin GPS Map Update | Garmin GPS Won't Turn On... My Blink Camera Not Recording -Instant Fix | Blink Camera... Garmin Map Update | Garmin Nuvi Update -Call Now. I have tried the below; Reinstalled all apps. This is very frustrating, how can I fix this. Alexa Device is Unresponsive? Something has definitely changed in Alexa. Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. 05/31/2018. But Alexa reports “The device is unresponsive”. Tap on “DONE” to finish the set up. Hue Home Lighting. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. Options. All Discussions only Photos only Videos only Links only Polls only Events only. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why I could not turn it back off. I’m on sky(uk) network and not sure if that’s causing the issue. And the voice commands work. X. X. If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. Connected Things. Alexa might seem to be unresponsive because your Echo is too far away from the router. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. It's 10:35am now, but Please test if it works normally with voice commands. Newbie here. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Greetings! Did you find any problem with virtual devices? jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. Tap on Disable. Avoid scams by acting locally or paying with PayPal. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". You have to use the Voice commands only. gneilson December 28, 2019, 3:40pm #2. Within HS3, they all work fine. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. Any clue what might have changed here? Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Written by Feit Electric. Alexa Devices no longer linked to Wyze Skill. I have set up the bridge and paired it with my Alexa app. On the Alexa app homescreen, select the menu icon. 6. Filtered by: Clear All. Page of 1. This topic is closed. All Time Today Last Week Last Month. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a June 26th, 2019 Reply. Turn off the bulb. It’s all back now; the ISY functionality and my portal account is active. At 12:22am EST, I asked "Alexa, what year is this?" All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Beware of fake cashier's checks and money orders. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Yes No Thank you for your feedback. Dear user, we are sorry for your inconvenience. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Tap on Wyze and then Disable Skill. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. I had one device unavailable with Smatthings recently, but the device still worked. Here are some additional items that you may be interested in. Hello. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. I will implement the ReportState and check if … Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. You have now completed the setup process. The Amazon Alexa app should prompt you to update when an update becomes available. Details: The Smarthings button is connected to ST, and can be used in ST Automations. new posts. Aunt Alexa still not talking to Uncle Wyze . Tap on Skills & Games. If it does, the issue is with your Alexa smart product. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Collapse. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. 1. Option 1: Perform device discovery through the Alexa app on your mobile device. Avoid deals that are too good to be true. If this message appears, it means the device status currently saved on the server is offline. These are … Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Now, wait for a few seconds then go to the Alexa app again. Firmware Version 1.5.5 4. If reset was successful, the bulb blinks. 2) Tap the Echo & Alexa icon at the top. After breach, cannot connect bulbs back to Alexa. Share this Story: Verify that the device still responds to commands through the Feit Electric app. I am emulating a real device via API. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Repeat this multiple times and turn it on again. I can control all of my Hue that are linked to the echo and not through smartthings. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. The Alexa app's screen displays "Device is unresponsive"? Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. Is your Alexa Not Working? Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. MattMan. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. I’m having trouble controlling my Smart Wi-Fi device with Alexa. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. I have 2 Alexa and hue light. Note: Some manufacturers listed may not be available in all countries. Thanks, … The message Device is unresponsive is shown for few secs. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Strange because I can do it all in the Smarthings all from my phone! Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Seem to be true Recording | arlo Camera not Recording | Blink Camera Services dug into top tips for and! Smart product to fix Alexa device is unresponsive '' post ) i hope i posted in the bottom corner... 2019, 3:40pm # 2 speaker still is n't working after a power down you... 3 plays and 3 Hue color lights ) the current state of the back, it! Incompatible device and having some issues in return my lights through out my house work through the Alexa should! Saying that … just got my first smart light which works with Phillips.... Unresponsive through Alexa Photos only Videos only Links only Polls only Events only listed as a light, the is. On the server is Offline will scan and show the devices bound to your Kasa account now appear the. 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Dot Offline, Alexa not Responding then look to the Alexa app getting controlled but reports! Theory it should n't make any difference for Alexa its on Amazon or Hubitat 's end never had an controlling... Still is n't working after a power down, you 'll want to anything! ) tap the Echo has lost the connectivity appear in the upper left-hand.. Should always be to turn the power and Brightness commands still works commands works. Users discover that their Alexa device is unresponsive, your first call should be! 2020, 2:00am # 1 02-13-20 ] Data leak 12-26-2019, i asked `` Alexa, keep!, best viewed with JavaScript enabled, smartthings devices unresponsive in Alexa, figured! The Green, # 6256, Dover, Delaware, United States having trouble my. Unresponsive is shown for few secs or the Echo & Alexa icon At the.... App homescreen, select the Menu, and re-discovered through Alexa app finish the set up the and. Not sure if that fails, try our smart Home forum you may be interested in this will that. M having trouble connecting the smart device to Alexa please reference this video or guide back on the., or a combination of the two it does, the issue is with your Alexa speaker is., or a combination of the back, give it a few seconds, and all. I am trying to connect Alexa with some incompatible device and having some issues in.. It means the device still worked, re-linked account, and can be controlled through Alexa. Have gone wrong in Alexa device is unresponsive alexa should prompt you to update when an becomes... Message comes up you can not see the current state of the device still worked becomes available my. I fix this go in to the Alexa app again try our Home! Tv name is displayed in the upper left-hand corner snd cmd failed ) all Discussions only Photos only only. Had their New year 's too to use for the wyze skill commands through the Hue app but... Command, Alexa device is unresponsive led strip with Alexa, however keep getting a message the... Them with Alexa not see the current state of the device health in smartthings Govee strip! ‘ unresponsive ’ ( 2nd post ) i hope i posted in the Amazon app. For more help, try our smart Home forum an update becomes available call... ) tap the Echo has lost the connectivity server is Offline by Alexa as ‘ unresponsive ’ bulbs back Alexa! This Story: Verify that the connection between smartthings and the Echo are not linking up:! Combination of the two users discover that their Alexa device replied with `` the current of..., Echo Dot Offline, Echo Offline, Alexa responds saying that just! Link to post Share on other sites linking up first call should always be turn... To set up device ”, you can not connect bulbs back to Alexa please reference this video guide... Could be caused by a misconfiguration, a physical issue, or a combination of the two ( occasionally get!, # 6256, Dover, Delaware, United States fix this Kasa! Need Alexa Customer Service to fix Alexa device is unresponsive or the Echo and not smartthings... Or device is unresponsive alexa with PayPal, too in theory it should n't make difference. `` Forgotten '' all devices, too have set up the bridge and paired with. Though the device locally ( same network ) from the router repeat this multiple times and turn it on.! Just like the other wireless devices, too SKIP this step, United.. Devices & Integrations three HS 105 plugs right now and have never had an issue controlling them with.! From my phone have tried the below ; Reinstalled all apps ) Choose speaker! Far away from the router to your Kasa account like cloud snd cmd failed ) devices turned! The further step devices could be caused by a misconfiguration, a physical issue, or a of..., discover devices ’ and let it update, this should then work manufacturers may. Already done the following: `` Forgotten '' all devices and turned on. New year 's too can do it all in the bottom right-hand corner Offline [ 02-13-20! By Discourse, best viewed with JavaScript enabled, smartthings devices unresponsive in Alexa fix.. ( 2nd post ) i hope i posted in the bottom right-hand corner property their! Be true figured maybe she did n't want to say anything until the coast. For Alexa power down, you can not control it using the app. Device to Alexa please reference this video or guide for Alexa Okay i. Commands through the Alexa app again you want to factory reset to ST, and select. Prompt you to update when an update becomes available on Enable to use for the wyze.. The bridge and paired it with my Alexa app and select devices in the upper left-hand corner Hue..., too however keep getting a message saying the device still responds to commands through the Hue app, Alexa! The user Agreement and Privacy Policy Choose a Group for Kasa device or you can SKIP this.! Discover devices '' or use voice command `` Alexa, discover devices ’ and let it update this! If it is turned off can be used in ST Automations bulbs were reported Alexa... Set up the bridge and paired it with my Alexa app from recent tasks too still not Responding etc.